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Sunday, October 31, 2010

Exchange 2007 ActiveSync issue

Exchange 2007 ActiveSync Issue.


I came across one issue where users of one particular domain were unable to access email's via ActiveSync on their iPhone. Whereas other domains were doing fine, everything was working good.


This Issue was highlighted when I saw one mail where system admins were getting these kind of request:



Dear Exchange team,


"Thanks for support, however I know the iphone setup for Exchange email's and it’s working fine with me since my account in "abc" domain. The issue is that we get requests from "xyz" users to change domain to "abc" since iphone Microsoft Exchange doesn't  work in "ayz".


There were also mails from other domain admins say "pqr" to confirm its working fine for them also.




*Hence on IIS7 we need to enable the windows authentication for Microsoft server ActiceSync.

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